Door Supervisor Refresher

This qualification is for anyone who holds a Door Supervisor license from the Security Industry Authority (SIA). As of 1st April 2025, it is a requirement to complete this qualification in order to renew a Door Supervisor license.

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This course is certified by Highfield Qualifications.

The Door Supervisor Refresher course is split into two units.

This course meets the mandatory Refresher Training requirements for Door Supervisor to retain their SIA licence, in accordance with the specification set by the SIA. This qualification is certified by Highfield Qualifications.
The course content includes searching, vulnerable people, terrorism awareness, spiking awareness, and physical intervention.

1.

1. Principles of Working as a Door Supervisor in the Private Security Industry (Refresher)
(35 Question Multiple Choice Exam and filmed Practical Assessment )

2.

2. Application of Physical Intervention Skills in the Private Security Industry (Refresher)
(30 Question Multiple Choice Exam and filmed Practical Assessment )

Who is this course for?

The Door Supervisor Refresher course is for existing license holders, or those who have had a license recently expire, who wish to renew or reapply for their Door Supervisor license from the Security Industry Authority (SIA). This is a mandatory requirement as of 1st April 2025.
If you completed your original Door Supervisor course before April 2021, you must have completed a Door Supervisor Top-Up course and a Door Supervisor Refresher qualification to be able to renew your license. If you have not completed a Top-Up course, you will need to complete a full 6-day course to be able to get a new license. The Top-Up course has been discontinued by the SIA as of November 2024, and so cannot be completed after this time.
If your license expired more than 3 years ago, you will need to complete the 6-day Door Supervisor course to be able to get a new license.
If you are unsure as to which training you need to complete, please see the FAQs at the bottom of this page, or get in touch for clarification.

Course Prerequisites

All delegates that attend this course must have a minimum:

  • An Emergency First Aid at Work (or higher) qualification with at least 12 months of validity remaining at the time of attending the Door Supervisor Refresher course
    • If you do not have this, we are offering bundle deals for those who need to complete both qualifications. Further details can be found below.
  • If you do not have this, we are offering bundle deals for those who need to complete both qualifications. Further details can be found below.
    • B2 Level qualification on the Home Office’s list of English tests and qualifications
    • B2 Common European Framework of Reference for Languages (CEFR)
      Please note that all learners will be required to complete an English Test prior to attending the course to ensure that they meet this prerequisite.
  • ID documents that meet SIA requirements. Full details are available
  • Completed pre-course work submitted by the deadline provided on the welcome letter. The welcome letter and pre-course work to be completed will be provided in full on completion of booking, and includes a English test, short workbook and ACT certificates (e-learning counterterrorism awareness).
    • All pre-course work provided is mandatory and will assist with the knowledge required for the exams to be completed within the course. As such, we recommend that you take time to revise the content of the pre-course work close to the course start date.
    • Failure to complete and/or submit pre-course work successfully by the date stated will result in automatic cancellation of booking.

What do I need to do after completing the course?

Results of the multiple-choice exams are available approximately 2 weeks after the course end date. We will contact learners to inform them of their results, and completed qualifications will be automatically uploaded to the Security Industry Authority (SIA).
On passing all of the assessments and examinations, you will be able to apply to the Security Industry Authority (SIA) and make payment to gain your Door Supervisor license. You will also receive a digital certificate for your records.

Course cost and duration

The Door Supervisor Refresher course is held over 2 days and requires self-study to be completed and submitted prior to the course date.
This course is available from £140+VAT per person (£168 inc. VAT).
If you need to gain an Emergency First Aid at Work qualification to meet the prerequisite requirements, a bundle deal is also available from £190+VAT per person (£228 inc. VAT).
The cost includes all examinations, course materials, and certification. If anyone should fail an exam, a free resit will be offered.
*Additional charges may be applicable based on location and additional resources required.

FAQ

  • Q: I completed my Door Supervisor course before April 2021 but have not completed a “Top-Up” course. What do I need to do to get my license back?
    • A: You will need to complete a full 6-day Door Supervisor Course  in order to be able to apply for a new SIA Door Supervisor license.
  • Q: I have completed a Door Supervisor Top-Up course – do I need to complete a Door Supervisor Refresher course?
    • A: Yes. The SIA have introduced the new Refresher courses to ensure that Door Supervisor license holders maintain their skills and knowledge whilst working within the industry.
  • Q: I completed my 6-day Door Supervisor course after April 2021. What training to I need to complete?
    • A: You will need to complete a Door Supervisor Refresher course before you can renew your license.
  • Q: Will I need to repeat the refresher training every time I renew my license?
    • A: Yes. The SIA have stipulated that this will be a requirement prior to renewal every 3 years in order to ensure that training is kept up-to-date, and to refresh key skills.

Book onto a Door Supervisor Refresher course

This course at your Office

Group bookings,
and additional
courses can be provided
in your area upon request

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0800 6127 107

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